Kurbadong floor standing display touch screen interactive panel kiosk monitor queue system

screen ng self-service-9
$485
Tampok: makina ng linya ng pila; counter call machine; interactive na touch screen; nakatayong touch screen
Sukat: 19'';21.5''
Sistema ng Operasyon: Android; bintana
Screen: Touchscreen
Pag-install: Patayong
Uri: Advertising Machine; Display ng Digital Signage; Self-service na Touch Screen Machine
Product Details
Product Details

Gabay sa Pagpapanatili Pagkatapos ng Serbisyo: Thermal Printer Replacement at Wireless Signal Debugging FAQ1. Thermal Printer Maintenance1.1 Pangunahing DetalyeModel: RP-320 (Industrial-grade) Bilis: 200mm / sResolution: 203dpiPaper roll: φ83mmφ40mm

1.2 Pag-troubleshoot

Sintomas

Posibleng Dahilan

Solusyon

Kupas na pag-print

Marumi / may edad na print head

Linisin ng alkohol o palitan

jam ng papel

Hindi wastong pagkarga / mababang kalidad na papel

I-reload gamit ang karaniwang thermal paper

Walang alerto sa papel

Maling paggana ng sensor

Polish sensor na may papel de liha o palitan

Mga blangkong pahina

Papel na naka-install pabalik

Tiyaking nakaharap palabas ang thermal side

1.3 Nauubos na Pagpapalit

1.I-off at buksan ang takip

2.Alisin ang lumang roll, linisin ang mga labi

3.Mag-load ng bagong roll (direksyon ng arrow, thermal side out)

4.I-thread ang 5cm na papel sa pamamagitan ng sensor slot

5.Pindutin ang pindutan ng FEED upang subukan

2. Pag-debug ng Wireless Network

2.1 Mga Pamantayan ng Signal

Napakahusay: -50dBm hanggang -60dBm

Katanggap-tanggap: -60dBm hanggang -70dBm

Mahina: < -70dBm

2.2 Mga Karaniwang Isyu
Isyu 1: Madalas na pagdiskonekta

Mga tseke:

1.Pagsisikip ng channel ng router (gumamit ng WiFi analyzer)

2.
30m ang layo sa AP

3.Mga sagabal sa metal

Mga solusyon:

1.Ayusin ang 2.4G channel sa1/6/11

2.Magdagdag ng repeater

Isyu 2: > 5s pagkaantala ng tawag

Mga tseke:

Latency ng network (ping > 100ms)

Paggamit ng memorya ng terminal > 80%

Mga solusyon:

Lumipat sa 5GHz

I-reboot ang terminal

2.3 Toolkit sa Pag-debug

Mahahalaga:

Portable AP (backup)

Tester ng network

Tagapalakas ng signal

Mga app:

WiFi Analyzer (pag-scan ng channel)

Fing (pagtuklas ng topology)

3. Pang-iwas na Pagpapanatili

3.1 Pang-araw-araw na Pagsusuri

Printer: Malinis na landas ng papel

Network: Ping test 3x (pagkawala ng packet < 1%)

3.2 Buwanang

Palitan ang mga filter ng alikabok

Higpitan ang mga konektor ng antenna

I-update ang mga password ng SSID

3.3 Taunang

Palitan ang print head (bawat 500k print)

I-update ang AP firmware

Pagsubok sa kapasidad ng baterya

4. Mga Emergency Protocol

4.1 Pagkabigo ng Printer

1.I-activate ang backup na printer

2.Lumipat sa "mga manu-manong ticket + voice calling"

3.Mag-post ng abiso ng outage sa ETA

4.2 Pagkawala ng Network

1.Paganahin ang 4G hotspot

2.Offline mode (lokal na 500-record na storage)

3.Awtomatikong i-sync ang data pagkatapos ng pagbawi

5. Mga Tier ng Suporta

Level 1: 400 na gabay sa hotline (24 / 7)

Level 2: Remote desktop (30-min na tugon)

Level 3: On-site engineer (4 na oras na pagdating sa mga kabiserang lungsod)

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