Customized touch all-in-one display machine to meet personalized needs(A)
Feb .09.2026
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Ruiguan Technology, which has been deeply involved in the field of touch all-in-one machines for many years, has become a partner for many enterprises to solve pain points with its customized service system based on demand.
When it comes to the customization capability of Ruiguan Technology, we cannot ignore its technological accumulation and service logic behind it.
As an enterprise focusing on the research and development of touch interaction technology and product implementation, Ruiguan Technology not only has a hardware research and development center and software adaptation team, but also has established a full chain service process covering "demand research - solution design - production implementation - after-sales operation and maintenance".
Since its establishment, the company has provided customized solutions to over 300 clients from different industries, and has obtained more than 10 utility model patents for related technologies.
In key indicators such as touch response speed, environmental adaptability, and system compatibility, the company has been certified by third-party testing agencies multiple times.
Customization is not just about adjusting parameters, but about delving into the actual usage scenarios of customers and solving real pain points, "said the pre-sales director of Ruiguan Technology when talking about service philosophy. Last year, a certain chain shopping center approached Yuepu Technology and requested to customize a batch of touch guided shopping machines.
Unlike conventional devices, the requirements of this shopping center are particularly specific: the screen needs to adapt to the high and empty visual environment of the mall, the shell material needs to be consistent with the decoration style, the software needs to be able to synchronize promotional information from various stores in real time, and also support customers to scan codes to save product information.
After receiving the request, the Ruiguan Technology team conducted three on-site inspections at the mall, measuring light intensity, recording pedestrian flow, and communicating operational pain points.
The final solution met the requirements - using a 55 inch high brightness screen to solve visibility problems under strong light, using matte metal materials to match the mall's light luxury style for the shell, and connecting the mall's membership system and inventory database on the software side to achieve a one-stop operation of "guide order points".
After the equipment was installed, the customer consultation efficiency of the shopping center increased by 40%, and the conversion rate of promotional activities increased by 25% compared to before.
This case has also become a classic case in the commercial customization field of Ruiguan Technology.
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